Victoria qualified from the Royal Agricultural University with a BSc (HONS) in Veterinary
Physiotherapy. She was immensely experienced in treating all types of musculoskeletal
conditions with her area of expertise biased towards a balance of neural, arthritic and post-
operative rehabilitation treatment.
With an insatiable hunger for knowledge, those fortunate enough to have met Victoria
would instantly recognise her infectious passion and positivity towards both the animals she
cared for and their owners.
Poppet, as she was affectionately know by many, was immensely proud of her son Jaidan
and loved spending time with him and the rest of her family, not forgetting her animals,
Doris her senior horse, Vulcan her senior Utonagan & Dusty her cheeky rescue dog.
We all feel so honoured to have worked alongside this special lady and we, along with a
multitude of our owners feel so privileged to have counted her as a cherished friend.
A phenomenon who will never be forgotten by those who had their lives touched by her.
Malcolm opened his initial Canine Hydrotherapy practice in 1999. He was one of the first in the UK to successfully complete his qualification in Canine Aquatherapy in 2010. Spending over a decade serving as a senior officer of the Canine Hydrotherapy Association (CHA), he was elected Chairman in 2005. One of his tasks for the regulator was to audit hydrotherapy centres throughout the country, learning to appreciate the importance of running a professional multi-disciplinary team. Regularly invited to lecture to veterinary professionals on the subjects of hydrotherapy, aquatherapy and land-based therapies Malcolm became the inaugural recipient of a national award for services to the industry.
Evie is a fully qualified experienced Veterinary Physiotherapist. She also holds Level
3 and Level 4 qualifications in Canine Hydrotherapy. Alongside her studies, Evie
spent three years volunteering here at ARC, gaining hands-on experience that she
now brings into every physiotherapy session.
Evie has always had a deep love for animals and a strong interest in fitness. With a
background in competitive swimming and a continued passion for strength training,
She has a strong understanding of the importance of correct conditioning and early
identification of compensatory patterns. This approach helps address issues before
they escalate, supporting optimal movement, long-term comfort, and longevity.
We were delighted to welcome Isabella on a work experience, but she quickly became an integral part of our team. She qualified as a professional Canine Therapist with a BSc (HONS) from ARU Writtle in 2025. Prior to this she obtained an Extended Diploma in Sport, Fitness & Personal Training, allowing her to attain knowledge of anatomy and physiology that is implemented into every session. With a massive passion for working and helping animals in need, she continues to fulfil her big ambitions, always striving to learn more and improve. In 2025 she was accepted on a Veterinary Physiotherapy program to include a Masters year.
After spending some time working with dogs and cats at local boarding kennels,
Freya joined the team at ARC in 2023. She successfully completed a Diploma in
Animal Welfare as part of her apprenticeship scheme.
With a habit of rescuing stray/injured animals (e.g unhatched ducklings, raising them
till ready to be released back into the wild and her current cat Tats from being
euthanised) fuelling her desire to help dogs in need.
Her goal is to become a qualified Canine Hydrotherapist expanding her knowledge in
the canine rehabilitation field and is looking to commence her further studies during
2025.
With a decade of experience as a renowned canine behaviourist; Charlotte’s
extensive work in this field confirmed her suspicions that pain is a leading cause of
behaviour issues.
Working throughout the duration of her Veterinary Physiotherapy B Sc (Hons) degree
with some of the leading practitioners in this field, Charlotte built extensive
theoretical and practical knowledge in a clinical setting, delivering effective treatment
across a broad range of cases.
Charlotte now effectively combines Veterinary Physiotherapy and canine behaviour
training to build a holistic program to improve her client’s dogs physical and mental
wellbeing.
Chloe joined ARC as a volunteer in August 2022 after completing her Animal
Management diploma at Capel Manor College. She developed her passion for
canine rehabilitation and in 2025 qualified as a professional Canine Therapist with a
BSc (HONS) from ARU Writtle.
She spends much of her time working for the Royal Veterinary College.
Always eager to keep busy, she has kindly agreed to remain a member of our team,
covering when we need an extra pair of caring hands.
